Information you choose to send
If you contact Rail Away Days, we may receive your name, email address, message content and any details you include about your enquiry.
Rail Away Days helps people discover heritage railways, steam train rides, train driving experiences and railway gift ideas across the UK.
This privacy policy explains what information may be collected when you use this website, why it is used, and the choices you have.
This privacy policy applies to Rail Away Days and the website at railawaydays.co.uk.
Rail Away Days is a UK online guide for heritage railway days out, railway gifts, city-based railway discovery and bookable train experiences. We are not a train operator and we do not operate the railways, events or experience products featured on the site.
For privacy questions, please contact us through the Rail Away Days contact page:
The information we collect depends on how you use the website.
If you contact Rail Away Days, we may receive your name, email address, message content and any details you include about your enquiry.
We may receive technical information such as pages visited, device type, browser, approximate location, referral source and how visitors move around the website.
Cookies may be used to keep the site working, understand visitor behaviour, remember preferences or support affiliate tracking where relevant.
When you click a provider, gift or railway link, that external website may receive information about your visit and may use its own cookies or tracking.
We use information only where there is a reason to do so.
| Purpose | Information used | Reason |
|---|---|---|
| Responding to enquiries | Name, email address and message details | To reply to you and deal with your request. |
| Improving Rail Away Days | Page visits, clicks, device and browser information | To understand which guides are useful and where visitors need clearer routes. |
| Keeping the site secure and reliable | Technical logs, IP address and security information | To protect the website and diagnose technical issues. |
| Affiliate referrals | Outbound link and referral information | To understand when a visitor has clicked through to a provider or gift partner. |
| Railway/provider enquiries | Contact details and information about the railway, event or experience | To discuss possible promotion, listings, features or partnership opportunities. |
Rail Away Days may use cookies and third-party services to make the site useful and to understand performance.
These help the website load, remain secure and work as expected. They are usually necessary for the site to function.
Analytics may help us understand popular pages, search journeys, broken routes and the types of guides visitors find useful.
Some links may track a referral when you click through to a gift, experience or provider website. This may allow Rail Away Days to earn a commission at no extra cost to you.
You can usually manage cookies through your browser settings. Where a cookie banner or consent tool is shown, you can use it to manage non-essential cookies.
Rail Away Days links to heritage railways, booking providers, gift websites and other third-party pages.
Important: once you leave Rail Away Days, the privacy policy, cookie settings, booking terms and data practices of the other website will apply. Always check the official railway or provider website before booking, travelling or submitting personal details.
We only share information where it is needed to run the website, respond to enquiries or meet legal obligations.
Depending on the circumstances, UK data protection law may give you rights over your personal information.
You may be able to ask for a copy of your information, ask for inaccurate information to be corrected, ask for deletion, object to certain uses, restrict processing, or withdraw consent where consent is being relied on.
You can contact Rail Away Days through the contact page. You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how your data is handled.
Rail Away Days includes family day-out content, but the website is intended for general audiences.
We do not knowingly collect personal information from children. If you believe a child has provided personal information through the website, please contact us so we can review and remove it where appropriate.
This page may be updated as Rail Away Days develops or if our services, cookies, partners or legal requirements change.
Last updated: May 2026